Frequently Asked Questions

Registration/General Questions


Why did you decide to have a virtual conference? Didn’t the state of Georgia just ease restrictions on in-person events?
There is still much that is unknown about Covid-19/coronavirus, and with the utmost importance placed on the safety of all attendees, staff and volunteers, we have made the decision to convert SOAHR to a virtual event. Additionally, there is no way to know what the future may hold so rather than gamble on an in-person event we want to instead commit to bringing you the best possible virtual experience.

Can you describe what you mean by a virtual conference?
A virtual conference is an event that you can attend from the comfort and convenience of your home, office, or wherever else you can think of, through your personal computer or mobile device. But, this will not be just a fancy webinar! We’ve chosen a fabulous platform that prioritizes connection, interaction, and face-to-face (video) networking with other attendees, speakers and exhibitors, in addition to what you’ve come to expect for our fabulous content of expert keynotes, breakout sessions, games and prizes, and more.

What is the cost of the virtual event?
The current price of registration can be viewed on the Registration page.

What if I registered to attend the conference when it was going to be an in-person event?
If you registered for SOAHR prior to the decision to make it virtual, your registration was automatically transferred to the virtual event. 

What is the cancellation policy?
Please view our Cancellation Policy on the bottom of the Registration page for the most up-to-date information.

What if I only want to register for one day? Which sessions will I have access to?
You will have access to the sessions that were scheduled live for the original day only. I.e. if you only registered for Monday, you will only be able to replay sessions that were held on Monday, August 3.

Session Questions


Will I have access to all sessions?
Yes! Similar to if you were attending the conference in-person, you will be given the opportunity to select which scheduled sessions you’d like to attend virtually. It is up to you to decide which scheduled sessions interest you in a given time block and to attend those sessions as desired. However, if you have registered for the 2-day conference, you will also be able to view additional sessions on demand during the conference at your convenience. You may attend as many or as few sessions as you want. Please note that if you only register for one day (Monday or Tuesday), you will only have access to sessions on that day.

Will I be able to access sessions after the conference is over?
Yes, Most sessions will be available on-demand for 30 days after the conference. Please note that you will only be able to view sessions for the day(s) you registered for – i.e. if you only registered for Monday, you will only be able to replay sessions that were held on Monday.

Can I ask questions/interact with speakers at SOAHR Virtual?
Yes, just like at an in-person conference, speakers will be live during their scheduled live session so you can ask questions and interact with both the speaker and others attending the session.

Will I be able to see the speakers during each session?
Yes! Each session features a video component so you can speaker during their presentation.

Virtual Conference Questions


What features will the Virtual Conference Platform include?
Tons of features! AI-based ‘smarter’ chat and video networking with other attendees, the ability to schedule demonstrations with Exhibitors, scheduled sessions with top-notch speakers, on-demand access to additional sessions, games and prizes, and more. Click here for a sneak peek at the features.

Can I interact with other attendees at SOAHR Virtual?
Yes, through a variety of ways: video conferencing, group chat (for different topics), and Q&A chat in each session. This is a great reason to be sure you attend the conference on the actual dates (instead of watching everything on-demand later) – these are the days when other attendees, speakers and exhibitors will be online so you can ‘meet’ the most people.

Can I interact with exhibitors at SOAHR Virtual?
Yes! Our Resource Partners will have virtual booths set up where you can learn about each company, download and review materials, watch informational videos, and book video appointments to learn about the latest and greatest tools in HR.

How do I get recertification credit codes?
Recertification credit codes will be provided at the end of each session.

When will I receive information to access the virtual platform?
Login and access information will be sent to all registered attendees a few days before the conference so you have ample time to login, poke around, build your profile and schedule, and get to know the platform.

I’m not tech-savvy; are there tools/resources to help me navigate a virtual conference?
Yes! We will offer tutorials, training and a help desk on the day of the conference to help you understand how to best use and navigate the platform.

Are there any special device or bandwidth requirements for me to engage in a virtual SOAHR?
To participate, you need an Internet connection and web browser. We recommend hi-speed internet for the best viewing experience. We also recommend that you join the conference using a supported internet browser, which includes Google Chrome, Firefox, or Safari. Internet Explorer is not recommended.