The Impact of Unconscious Bias in the Workplace
September 29 | 3:15 pm4:15 pm
Every day, we make split second judgments, about language, behavior, and our perception of others. The human brain processes massive amounts of detail by creating shortcuts and instantaneously categorizing new information based on previous experience, social conditioning, and stereotypes. In this process, known as unconscious or implicit bias, our brain sorts people into social groups and assigns an identity based on characteristics such as age, gender, race, ethnicity, sexual orientation, disability, and religion. We pay attention to facts that support our associations and filter out facts that oppose them. We tend to associate positive qualities with, and favor, people who are like us (in-group bias). These automatic thoughts and feelings are hard to control or stifle and have a profound effect in the workplace.