The Middle Manager Conundrum

This is now. The Great Resignation is here Another public health crisis looms Burnout is a beast Impacts from remote work are wide-ranging DEI infrastructure is no longer optional Workforce shortages are wreaking havoc Mentor programs are no longer a nice to have Gen Z is here (4 Generations in the workforce) Your best hope is your Frontline Managers -...

2020 – The Great Disrupter: The Future of Work, the Workplace, and the Workforce

2020 was a year that was defined by anxiety and stress for most companies and for the workforce.  We seemed to careen from one stressful crisis to another: a global pandemic that killed more than 500,000 in the U.S. alone; an economic collapse that left tens-of-millions of the most vulnerable unemployed and many businesses and industries struggling; social upheavals that...

Mastering High Stakes Conversations

In this powerful workshop Coach Karen Hilton unpacks the model that has helped thousands of leaders discover their options when the stakes are high - both individually and organizationally. Recently licensed by one of her largest clients, this powerful concept will instantly inspire the way you lead. Participants will leave this session with a practical roadmap to master any High...

Vaccinations: Managing a Partially Vaccinated Workforce

As in-person business was ramping up, COVID-19’s Delta variant spike resulted in businesses pivoting to remote work and vaccine mandates. Management has taken varying stances on employee vaccination, including mandating vaccination, strongly encouraging vaccination, or abandoning all forms of regulation all together. Even for the most strident vaccine mandates, however, exceptions may need to be made based on certain protected...

Crucial Conversations: Tools for Talking when Stakes are High

Research shows every conversation failure costs an organization an average of $7,500 and seven workdays in lost time and resources. Some conversation failures cost hundreds of thousands of dollars. What's more, conversation failures are rampant. Conversation failures happen when stakes are high, opinions vary, and emotions run strong. Lack of skills and know-how prevent people from speaking effectively or speaking...

The Evolving World of Leadership: How to Adapt to Changing Culture

“The world in front of us is radically different than the world behind us.” As the world changes, generation gaps widen and face of business evolves, the need for leaders to understand the times and know how to adapt becomes imperative. The fact is most of today’s leaders were “trained for a world that is disappearing.” Thus, the need for...