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Speaker: Jeff Carr | COO, Zenefits

Employees today are more technically savvy than ever before and expect workplace technologies to provide the same connected experiences they expect in their personal lives. Mobile is a primary way that people access and share information, yet research shows HR technology is woefully lagging behind — only 8% of 1,000 office workers surveyed say they access HR information via mobile devices.

To meet employee expectations, companies need to reevaluate their HR processes from the employee viewpoint. Making it simple for employees to access HR applications on their mobile devices can greatly improve the employee experience, and ultimately allows employees to be more engaged and responsive to matters of HR. Companies that give their employees access to mobile HR applications will be the ones that remain competitive as more millennials enter the workforce. Platforms addressing this need have varying strategies, but the demand for them is clear.

Learning Objectives:  

  1. Understand how changing employee expectations have influenced and will continue to influence the consumerization of HR
  2. Review how the changing nature of work has impacted and will continue to impact the HR industry
  3. Discuss why creating connected, mobile experiences that both admins and employees love is crucial to the success of the HR industry

SHRM BoCK Competencies

  1. Business Acumen
  2. Consultation