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Speaker: Crystal Kadakia | CEO, Invati Consulting

We all want to drive inclusion at work. We’ve achieved a great deal towards diverse workplaces, but there’s still more to be done. Though often lumped together, creating inclusion is fundamentally a distinct challenge from diversity, with different goals, measures, strategy, and ultimately, underlying thinking. While there’s barriers to inclusion we all know exist, the real problem is that it’s a near-impossible challenge to train the worst of human nature out. Yet we know it’s true that emphasizing our strengths is a more powerful approach than overcoming weaknesses. Which means, to achieve inclusion, we have to learn where, when, and how we shine at inclusion already and put systems in place to intentionally make these happen every day. One of those ways is through the deliberate use of online and offline technology to create an environment of inclusion.

In this session, Crystal Kadakia brings together her unique combination of expertise and research in organization development, modern workplace culture, and millennials to highlight an invisible, intuitively futuristic approach to building an inclusive culture: digital technology. She will move participants from ambiguous philosophy to practical strategy elements that can realistically be implemented back at work. She will also paint a vision for how creating inclusion can lead to innovation, empowering HR leaders to gain investment from the C-Suite for these critical D&I initiatives.

In this session you will:

  • Discuss how and why your underlying thinking needs to shift for diversity strategy vs. inclusion strategy
  • Identify the strengths people already use to build inclusion and where these show up online and offline
  • Choose which digital technology tactics to train your organization in that will grow these strengths into everyday moments
  • Justify how inclusion initiatives lead to innovation

SHRM BoCK Competencies:Leadership & Navigation, Global & Cultural Effectiveness, HR Expertise