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Speaker: Brooke Cartus | Sales Director and Senior Facilitator, ImprovEdge

As children, we play memory games that teach us how to tell the difference between red and blue, squares and circles. As adults, we use those same skills in the workplace. How do we unravel the cognitive reactions that underpin micro-judgments we make and how these decisions affect trust, loyalty, and talent retention among employees? It’s mission critical – how we deal with cognitive bias in the next 10 years will determine the success of enterprises, the retention of key employees and the ability to grow and innovate.

This integrative discussion highlights how implicit bias effects relationships in the workplace and has a marked impact on talent retention and growth. Participants look through the lens of improvisational exercises that challenge their self-awareness and allow them to reflect on how their own bias impacts their team and organization. You’ll walk away with techniques to use in the workplace immediately to address bias, have constructive conversations and build collaboration.


In this session you will:

  • Understand the origin of unconscious bias and learn how unconscious bias impacts workplace environment
  • Examine how cognitive growth can lead to honest and open growth within the organization
  • Learn the challenges in reversing unconscious bias using improvisation
  • Practice cognitive exercises to assist in creating authentic change
  • Leave with three disruptors to manage unconscious bias with authenticity

SHRM BoCK: Relationship Management, Communication